Senior Manager – Family & Community Services

Welcome to Lutheran Care. We are an energetic, forward thinking and values driven not for profit organisation, providing support to people who need it most.

Our organisation offers a wide range of programs and services and we support communities through responding to the needs of individuals and families, community development, learning opportunities, accommodation and disability support. Current programs include Homelessness and Housing, Community Connections, Community Hubs, Community Visitors Scheme, Elcies Disability Care, Emergency Relief, Financial Counselling, Family Support and Education and Foster Care. Through innovative approaches, we strive to enhance the well-being of individuals and make a positive impact on their lives.

The Senior Manager, Family & Community Services is responsible for high-level leadership and support to a diverse portfolio of programs across the Northern Adelaide, Barossa Valley, and Hills regions. This position directly supervises the Operations Managers responsible for programs such as the Ingle Farm Family Zone Hub, Community Connections, the National Community Hubs program, Aged Care Volunteers Visitors Scheme, Family and Relationship Services, Specialist Family Violence Services, Homelessness support in the Barossa, and Financial Wellbeing Services.

Key Responsibilities will include, but will not be limited to: 

• Provide leadership, supervision, performance review, development plans, performance management and effective working relationships to direct reports.
• Plan and monitor workloads to maintain a high standard of service and service delivery.
• Maintain effective management and accountability structures that support  continuous improvement.
• Work across Lutheran Care leadership to identify and plan initiatives for  improving organisational service delivery practices in relation to Family and Community Services.
• Identify information requirements to support service delivery planning and management and performance reporting.
• Contribute to all aspects of business planning including providing advice and support.

Lutheran Care values all its staff by ensuring they are well supported through paid maternity and paternity leave, an Employee Assistance Program, a free and confidential counselling service, access to internal and external training opportunities, an annual staff conference and professional development days, annual staff/volunteer celebrations and an innovative and caring culture.

Salary Packaging:

We offer a competitive remuneration plus salary packaging. The Australian Taxation Office (ATO) allows Public Benevolent Institutions (PBI), such as Lutheran Care, to offer special tax concessions. Through salary packaging, these concessions allow employees to increase their take-home pay.

To Apply:

For details about Lutheran Care, please browse our website.  You can also check us out on our Lutheran Care Facebook page. To access our Job Description please click on the above link.

For any queries regarding this position, please contact careers@lutherancare.org.au

All applications must include a Cover Letter and current Resume. Only applications submitted via Seek, will be accepted.

This is an exciting opportunity to join a great team environment, within a progressive, customer-focused organisation.

The successful applicant will be required to undergo a NDIS Workers Screening Check, a DHS Working With Children Check, as well as a current Safe Environments for Children & Young People certificate. You must hold a current and unrestricted South Australian Driver’s License and possess a registered roadworthy vehicle available for work use (employees reimbursed for work travel). In addition, the successful applicant will be required to provide evidence of COVID-19 vaccination or a medical exemption

Lutheran Care is committed to equality, diversity and inclusion. We welcome candidates from all backgrounds and those from culturally diverse communities. Aboriginal and Torres Strait Islander applicants are encouraged to apply.